NEW FRANKLIN SPORTS BAR COMING SOON!
Position Overview:
The Bar Manager is responsible for overseeing the daily operations of the bar, ensuring exceptional guest experiences, and maintaining high standards of service, quality, and cleanliness. The manager will lead and manage a team of staff, monitor inventory, handle budgeting and financial reports, implement policies, and ensure compliance with health and safety regulations.
Key Responsibilities:
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Operational Management:
- Oversee the daily operations of the bar, ensuring smooth service and high guest satisfaction.
- Manage the bar’s opening and closing procedures, including cash handling and reconciliation.
- Maintain a clean, organized, and safe working environment for both employees and customers.
- Develop and implement operational strategies to increase efficiency and profitability.
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Team Leadership & Staff Management:
- Hire, train, and manage staff members, including bartenders, servers, and kitchen personnel.
- Create staff schedules, ensuring adequate coverage during peak times.
- Provide continuous coaching, feedback, and performance evaluations to improve team performance.
- Foster a positive work environment that promotes teamwork, productivity, and staff retention.
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Customer Service & Guest Experience:
- Maintain a high level of guest satisfaction through exceptional service, addressing customer complaints, and ensuring a welcoming atmosphere.
- Regularly interact with guests to understand their needs, preferences, and experiences.
- Implement promotional events and activities to enhance guest engagement.
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Financial Management:
- Oversee budgeting, forecasting, and cost management, ensuring the bar remains profitable.
- Monitor and control inventory levels of liquor, beer, wine, and bar supplies, minimizing waste and theft.
- Review and manage expenses to ensure financial targets are met, while optimizing pricing strategies.
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Marketing & Promotions:
- Develop and execute marketing strategies and promotions to drive foot traffic and sales.
- Utilize social media and other platforms to promote events, special offers, and the bar’s unique offerings.
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Compliance & Health & Safety:
- Ensure all staff adhere to safety, health, and liquor laws and regulations.
- Maintain records of licenses, insurance, and health inspections.
- Ensure compliance with sanitation, food handling, and hygiene standards.
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Inventory & Supply Chain Management:
- Coordinate with suppliers for purchasing and inventory management.
- Maintain accurate records of all bar inventory and supplies.
- Monitor stock levels and make orders to avoid shortages or overstocking.
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Reporting:
- Provide regular reports to ownership on financial performance, inventory levels, staff performance, and customer feedback.
- Analyze data to identify trends and implement strategies for growth.
Qualifications & Skills:
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Experience:
- Proven experience as a Bar Manager or in a similar leadership role within the hospitality industry.
- Experience in budgeting, financial management, and cost control.
- Strong understanding of bar operations, including inventory control, customer service, and event management.
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Skills:
- Exceptional leadership and team management skills.
- Strong communication and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- In-depth knowledge of alcohol regulations and safety standards.
- Ability to work well under pressure in a fast-paced environment.
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Education:
- High school diploma or equivalent; a degree in hospitality management, business administration, or a related field is preferred.
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Certifications:
- Bartender certification or related training is a plus.
- Food safety and alcohol service certifications may be required based on location.
Physical Demands:
- Ability to stand for long periods.
- Ability to lift and move heavy items (up to 30-50 lbs).
- Ability to work in a fast-paced, dynamic environment.